Frequently Asked Questions.
A few good things to know.


Shop the Drop
What is a Drop?
Each drop features a small batch of pre-made, one-of-a-kind wristlets. Once a piece sells out, it’s gone.
Are the bracelets in the shop one-of-a-kind?
Yes. Every piece in a drop is a pre-made, one-of-a-kind wristlet, and once it sells out, it’s gone.
Can I change something on a ready-made bracelet?
Ready-made styles aren’t customizable, so no edits or changes can be made after they’re listed. If you’d like something designed around your details, start a Custom Order.
Can I customize one?
Pieces in the shop are ready to ship exactly as listed. For something made your way, head to our Custom Order page.

Custom Orders
What’s the difference between Shop the Drop and Custom?
Shop the Drop is pre-made, one-of-a-kind wristlets that are ready to ship. A Custom Order is thoughtfully designed around the details you share: the material, size, style, colors, hardware and an optional word or name.
How does a Custom Order work?
Choose your material, size and vibe, then tell us the colors you love and any details you have in mind. We’ll choose a charm to finish it, and email you a photo proof for approval before we finish your custom piece.
Do I get a photo to final my custom request?
Yes. We’ll email you a photo proof for approval, and once it’s approved we finish your custom piece.
What happens after I submit a custom request?
Watch your inbox. We’ll email a photo proof for approval, and once it’s approved, we’ll finish your custom piece. If we don’t hear back, we’ll follow up by email up to three times.

Materials + Sizing
What’s the difference between elastic and nylon?
Nylon is a more structured option, best for styling on a bag or for a more exact fit. Elastic is our go-to for everyday wear: comfortable on the wrist and easy to slip on. All ready-to-shop E + Me wristlets are made with elastic unless otherwise noted.
I’m not sure which material to choose. What do you recommend?
Elastic is our go-to for everyday wear. Choose nylon if you specifically want that structured look, or want to style it on a bag. If you’re shopping for a child, elastic is usually the best option for a wearable fit.
What sizes do you offer?
Child, Petite / Youth, Standard 8”, and Custom Measurement.
How do I know what size to order?
Standard 8” is our standard size and the one used for most E + Me wristlets. Child and Petite / Youth are for smaller wrists or a closer fit. If you have a specific fit in mind, choose Custom Measurement and let us know your measurement.
Can I request a specific material for a custom order?
Custom orders can be made in nylon or elastic. You’ll choose in the first step of the Custom Order form.

Charms + Details
Does every E + Me piece have a charm?
Yes. Each wristlet includes one final detail: a charm, a.k.a. the cherry on top.
Can I choose the exact charm for my custom order?
The charm is our finishing touch. Based on the style, colors and details you share, we’ll choose the charm that feels just right for your custom piece. Emma helps select each one.
What are the other finishing details?
Finishing accents vary too. Depending on the design, we may choose leather, ribbon, a tassel, or another complementary detail to complete the piece.

Care + Policies
Are E + Me bracelets toys?
No. Our accessories are not toys. They contain small beads, charms and hardware that may pose a choking hazard if detached, so please use with adult supervision.

Still have a question?
We’re always happy to help. Send us a message
and we’ll get back to you as soon as we can.